Cristian Jade G. Gandong

Demand Science Team Philippines – Pure Incubation Companies

Telemarketing Associate

·        Generating interest by promoting contents and services in behalf of our clients

·        Responsible for prospecting, pre-qualifying, and generating new leads to suffice the campaign requirement of our clients.·        A dynamic personality with a drive to reach decision makers, gather and verify information is essential.

·        In addition to being organized and able to multitask, this role requires a go-getter with a positive attitude who is excited to work.

VXI Global Holdings B.V. Philippines

Customer Service Representative/ Technical Support Representative

·        CSR

·        Handles customer in US with billing disputes

·        Assists customers in transferring their account to new locations prior to transfer

·        Create new accounts for new customers

·        Provide packages to customers that would meet their needs

·        Assists customers for inquiry base on upgrades for their existing accounts.

·        TSR

·        Handle customer basic troubleshooting on hardware or software related problems

·        Technical representative that caters troubleshooting of the following: satellite dish and cable system

·        Correct programs that could lead to service related issues.