Cristelle Roze Seismundo

A highly skilled Virtual Assistant who possesses a combination of skills and experience.

Things I can help you with:

• Customer Service through Email, Phone, & Live Chat
• Manage your Social Media Accounts
• Respond efficiently to every customer's concerns and inquiries
• Manage your E-commerce platform
• Manage Shopify Accounts
• Order Fulfillment
• Communicate with the Suppliers
• Communicate with the Warehouse Team
• Filter negative comments on Social Media Accounts
• Export Orders to the sheet/excel
• Basic Editing through Canva
• Call customers/couriers for order and tracking information
• Help you with your Dropshipping business
• Data Entry
• Optimize Processes for your stores
• Process returns and refunds
• Product Research

Project Management/CRM Tools:

• Zendesk
• Trello
• Gorgias
• Freshdesk
• Helpscout
• NapoleonCat
• Klaviyo
• SMS Bump
• Ring Central
• Yotpo

I can work under pressure and I can deal with more than one task at a time. I am tech-savvy and proficient with Google workspace and Microsoft applications. I always have the eagerness to learn new things and I work with pride and dedication.

Appoint me and I will help you with your business and can start right away!