- Experienced in handling inbound calls and provide excellent customer service
- Experienced in handling outbound calls for U.S campaigns such as Auto Waaranty, Student Loan and Health Insirance uing convoso and vicci auto dialer.
- Technical Support for Norton Anti virus by fixing their issue using Log Me in Rescue
- Experienced in Order Entry as well as Service recovery by placing order to our system, uodating customer's information using CRM and processing refunds and return.
- Experienced in handling email support and technical support for Australian and New Zealand clients in resolving surface devices using Log Me In rescue tool.