Crisnelle Gay Laysa

I am an experienced professional with a diverse background in hospitality, administrative support, and client relations. Over the past decade, I have developed strong expertise in customer service, scheduling, and operational support across international hospitality organizations, corporate offices, and healthcare environments. This breadth of experience allows me to bring both versatility and professionalism to every role I take on.

My career began in the hospitality sector, where I worked with well-known resorts and hotels in guest-facing roles such as receptionist, guest relations officer, and in-room dining coordinator. In these positions, I gained valuable experience managing fast-paced environments, delivering high-quality service to international clientele, and ensuring seamless operations under pressure. These roles strengthened my attention to detail, time management, and communication skills, which continue to serve as the foundation of my professional approach today.

Transitioning into corporate and healthcare support roles, I advanced my expertise in administrative and client-focused responsibilities. As a Safety Administrator and Occupational Health Coordinator, I managed sensitive information, coordinated schedules, and supported both internal teams and external clients. These positions required precision, discretion, and the ability to balance multiple priorities while maintaining a professional and approachable manner.

I am highly adaptable to new tools and systems, including AI platforms, scheduling applications, and customer support software. My ability to quickly learn and apply new technology has consistently allowed me to contribute to process improvements and enhance client satisfaction. I am detail-oriented, solution-driven, and committed to delivering accurate results while maintaining clear and professional communication.

What sets me apart is my ability to combine a customer-first mindset with strong organizational and problem-solving skills. Whether coordinating complex schedules, assisting clients with time-sensitive matters, or supporting cross-functional teams, I prioritize efficiency, reliability, and professionalism in every task.

I am currently seeking remote opportunities where I can apply my skills in customer service, scheduling management, and administrative support to contribute to organizational success. With proven experience in both hospitality and corporate settings, I bring a balance of client-focused service and operational excellence that aligns with the needs of dynamic and fast-paced businesses.