I have a solid background in customer service and administrative support, along with hands-on training in bookkeeping. I've used tools like QuickBooks to assist with accounts payable, generate reports, and maintain financial records. My experience also includes addressing customer concerns, investigating fraud cases, and supporting team operations and development. With my 7 years of experience as customer service representative and through internships in both finance and hospitality, I’ve developed adaptability, attention to detail, and a dependable work ethic. I’m proficient with platforms like G Suite, Zendesk, Slack, and Canva, and skilled in multitasking, problem-solving, and resolving issues efficiently. I believe stepping outside of your comfort zone opens new opportunities, and I’m always ready to take on challenges with initiative and enthusiasm.