Crisha Navelle Dayday

Results-driven professional with extensive experience in administration, customer service, sales, and retention across global companies including Walmart, TELUS, AT&T, and T-Mobile. Skilled in managing high-volume inbound/outbound calls, resolving complex customer issues, and delivering tailored solutions to drive satisfaction, loyalty, and retention. Strong background in administrative support, including scheduling, record management, reporting, and office coordination. Recognized for exceeding performance targets, maintaining quality service standards, and building positive client relationships. Adept at multitasking in fast-paced environments while ensuring accuracy, professionalism, and efficiency.