-I have 5 years of customer service background.
-I have handled an account for a well-known US technology company answering 50- 60 emails and chats a day.
-I also have become a Team Leader after two years of being an agent.
-Proficient in Microsoft Word, Access and Excel.
-Skilled in cultivating positive relationships with clients and colleagues.
-Strong leadership skills; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line.
-Highly organized, dedicated, and committed to professionalism.
-Highly motivated self-starter who takes initiative with minimal to no supervision.
-Enthusiastic, knowledge-hungry, eager to meet challenges and quickly assimilate new concepts.