Crenz Verzosa Avendaño

CRENZ AVENDAÑO ANALYST II CLOUD ENGINEERING Versatile System and Network Administrator with expertise in hardware, software, and security management. Skilled in selecting, installing, configuring, and maintaining IT infrastructure to ensure optimal performance. Focused on efficiency, cost-effective solutions, and seamless user experience. Adaptable and available for flexible schedules. WORK EXPERIENCE Analyst II Cloud Engineer CONTACT DXC Technology - 2023 - Now - Led the implementation and optimization of server - uptime and system efficiency. Managed a diverse G.M.A. Cavite, Philippines EDUCATION hardware and OS configurations, ensuring maximum environment of Eulogio Amang Rodriguez Institute of Science and Technology Bachelor of Science in Computer Technology and Windows servers, troubleshooting performance issues, applying security patches, and executing upgrades to maintain stability. Responded to client service requests, deploying cloud infrastructure - Linux changes, optimizing system performance, and ensuring compliance with best practices for security and reliability. Technical Support Engineer Alorica - - Delivered rapid, real-time chat support, expertly GMA Technical Highschool resolving hardware, application, VPN, and account SKILLS | EXTRAS access issues. Streamlined user onboarding and security by managing Azure AD accounts and MFA configurations. Network Routing Active Directory Ensured seamless IT operations by troubleshooting, Hardware Expertise VMware escalating, and documenting technical incidents. PowerShell Technical Documentation IT Service Desk Linux Server Administration Ticketing Systems Microsoft Windows Server Diagnosed and repaired mobile devices with precision, Project Management Unix Server tackling hardware, network, and software issues. Diagnosing Issues Troubleshooting Provided clear, professional communication on Problem Solving Incident Management warranty coverage and repair outcomes. Time Management Technical Support Maintained an organized inventory system, ensuring System Updates Operating Systems (Linux & essential repair parts were always available. Windows) SC Engineer/ Tech Engineer Emerald Wireless Technology Inc. - CERTIFICATE