I'm Covenant Obioma, a customer support and administrative specialist with experience helping businesses stay organized and delivering excellent client experiences.
My career began in Accounting, working as an Account Officer where I regularly interacted with clients handling queries and helping to resolve complaints asides handling books of account. From a job, it became a passion. A passion for problem-solving and clear communication, which has led me to transition into more customer-focused roles.
My expertise lies in managing customer interactions, simplifying administrative tasks, and keeping daily operations running smoothly; whether through email management, scheduling, CRM management or client support.
I'm driven by a commitment to efficiency and a genuine interest in helping people. For me, outstanding support means more than just solving problems,it's about creating positive experiences that build trust and free up time for businesses to focus on growth.