Corrie Beltrame

mobile: - email:-address: 41 ST SW Calgary, AB Canada citizenship: Canada and UK CORRIE BELTRAME Experience Skills Administrative Support | Alberta Health Services, Calgary, AB, Canada 2018 to 2020 • Maintaining calendar, scheduling appointments and assist in managing clinician’s schedules • Ensure validity of patient details and update systems accordingly • Track clinician credentials, licensing, training, education • Field AHLP phone calls and process referrals for patients with chronic health conditions • Create hard copy/electronic patient charts and scan inactive patient paper charts • Prepare letters to referral sources and to patients • Timekeeping coding and tracking • Assisting in the preparation of academic and research materials • • • • • Preparing complex documents (i.e. Annual Reports, Scientific Directors’ Common CV Records) File management utilising Rightfax Back up to secure coverage for Alberta Healthy Living Program (AHLP) clinicians Work with appropriate information and data to develop reports Oversee and manage issues/tickets related to Information Management Support Medical Office Assistant | Metro City Medical Clinic, Calgary, AB, Canada 2018 • Liaise with College of Physicians and Surgeons for patient admissions to and discharge from treatment program • Manage patients’ journey through the clinic, create and maintain hard copy/electronic patient charts and filing • Prepare letters to primary care providers, notifications to patients and confirm validity of provincial health insurance numbers • Participate in daily case conferences to address outstanding patient care requirements and coordinate care • Manage telephone and website inquiries and requests for assessment/admission to treatment program • Assist in managing clinic schedules, including affiliated ancillary programs • Maintain active patient roster Office Manager | Interface Fluidics Limited, Calgary, AB, Canada 2017 to 2018 1 • • • • • • • • • • • Prioritisation & time management Coordination and delivery of support functions Managing databases Works well on own initiative Calendar, document & report management Accounting input & reports Website CMS systems & updates Finance and sales administration Problem-solving skills Alberta Health Care Billing Medical Terminology IT proficiencies Windows and Mac OS MS Office (Word, Excel, Access) Accounting Software (OpenBooks, Xero, Ceridian) CRM Systems (Raisers Edge, Andar, Salesforce, Nutshell, HubSpot) Team Collaboration Tools (Slack, Google, Skype, Trello) Web Software (WordPress & Prezi) Publishing Software (InDesign) SharePoint Lotus Notes EHR/EMR Software (Netcare, Clinibase, SCM, Healthquest, TOAD, e-Scheduler, Soprano/Concerto, Med Access, Accuro) Billing & Scheduling Software (ClinicAid, e-Scheduler, Accuro, Med Access) Recruitment Management System (e-People) Oracle (iProcurement & iExpense) Timekeeping (e-People) CORRIE BELTRAME • • • • • Create and manage company documents (electronic and hard copies), manage equipment, insurance and stationery; develop and monitor office procedures to ensure continuous improvement; assist with company events (bookings, catering and agendas) Manage invoices and payments; provide financial reports as requested Liaise with external accountants, enter data into accounting software, payment reconciliation Travel management (corporate accounts, bookings for transport and accommodation) Cost management (mobile phones, office supplies and shipping) Office Manager (remote) | Klood Ltd, London, UK 2010 to 2017 • Manage office activities, company documents (electronic and hard copies), customer and supplier queries, facilities, equipment, insurance and stationery; develop and monitor office procedures to ensure continuous improvement; source venues for internal and external events • Liaise with clients, negotiate contracts and costs and administer project renewals and updates; handle sub-contractor timesheets, invoices and pay rates; provide expense reports • • • Manage CRM systems; extract data from various sources and create user- friendly reports; set up new users on internal IT systems and ensure adherence to security procedures Manage finance, continuously assess and control costs including company mobile bills, liaise with external accountants, enter data into payroll software, and complete pay cycles using accounting software Responsible for managing company employees, providing performance reviews, monitoring holiday and sick leave, and taking disciplinary actions Education Bow Valley College, Calgary, AB, Canada Certificate: Medical Office Assistant Canadian Centre for Occupational Health and Safety Certificate: WHMIS 2015 for Office Environments Birmingham School of Acting, England, UK Diploma: Professional Theatre 2 mobile: - email:-citizenship: Canadian and British address: 41 ST SW Calgary, AB Canada Volunteer activities Calgary, AB, Canada • Alberta Spay Neuter Task Force • Beakerhead • Pawsitive Match Rescue Foundation References Mrs. Teresa Krahn, Alberta Health Services, Program Manager, Calgary COPD & Asthma Program Alberta Healthy Living ProgramCalgary Zone Primary Care and Chronic Disease Management e:-c: +1 - Dr. Huiming Yang, Alberta Health Services, Provincial Medical Officer of Health, Healthy Living & Medical Director, Screening Population, Public and Indigenous Health e:-c: +1 - Mr. Stuart Kinnear, Interface Fluidics Limited CEO, Co-Founder e:-c: +1 -