Corrie Beltrame

Administrative Support | Alberta Health Services, Calgary, AB, Canada

•      Timekeeping coding and tracking

•      Liaise and communicate with appropriate stakeholders and staff, as needed

•      Maintaining calendar, scheduling appointments and making travel arrangements for the Directors

•      Support for all management team and staff meetings including scheduling meetings, preparing agendas and background materials

•      Assisting in the preparation of academic and research materials including grant applications, research protocols, abstracts, PowerPoint presentations, slides and posters

•      Formatting manuscripts, reports and grants for submission to journals and funding agencies

•      Preparing complex documents (i.e. Annual Reports, Scientific Directors’ Common CV Records) and file management

•      Provide support to the recruitment process

Medical Office Assistant | Metro City Medical Clinic, Calgary, AB, Canada

•      Liaise with College of Physicians and Surgeons for patient admissions to and discharge from treatment program

•      Manage patients’ journey through the clinic, create and maintain hard copy/electronic patient charts and filing

•      Prepare letters to primary care providers, notifications to patients and confirm validity of provincial health insurance numbers

•      Participate in daily case conferences to address outstanding patient care requirements and coordinate care

•      Manage telephone and website inquiries and requests for assessment/admission to treatment program

•      Assist in managing clinic schedules, including affiliated ancillary programs

•      Maintain active patient roster

Office Manager | Interface Fluidics Limited, Calgary, AB, Canada

•      Create and manage company documents (electronic and hard copies), manage equipment, insurance and stationery; develop and monitor office procedures to ensure continuous improvement; assist with company events (bookings, catering and agendas)

•      Manage invoices and payments; provide financial reports as requested

•      Liaise with external accountants, enter data into accounting software, payment reconciliation

•      Travel management (corporate accounts, bookings for transport and accommodation)

•      Cost management (mobile phones, office supplies and shipping)

Office Manager (remote) | Klood Ltd, London, UK

•      Manage office activities, company documents (electronic and hard copies), customer and supplier queries, facilities, equipment, insurance and stationery; develop and monitor office procedures to ensure continuous improvement; source venues for internal and external events

•      Liaise with clients, negotiate contracts and costs and administer project renewals and updates; handle sub-contractor timesheets, invoices and pay rates; provide expense reports

•      Manage CRM systems; extract data from various sources and create user- friendly reports; set up new users on internal IT systems and ensure adherence to security procedures

•      Manage finance, continuously assess and control costs including company mobile bills, liaise with external accountants, enter data into payroll software, and complete pay cycles using accounting software

•      Responsible for managing company employees, providing performance reviews, monitoring holiday and sick leave, and taking disciplinary actions

Skills

·      Prioritisation & time management

·      Coordination and delivery of support functions

·      Managing databases

·      Works well on own initiative

·      Calendar, document & report management

·      Accounting input & reports

·      Website CMS systems & updates

·      Finance and sales administration

·      Problem-solving skills

·      Alberta Health Care Billing

·      Medical Terminology

IT proficiencies

Windows and Mac OS

MS Office (Word, Excel, Access)

Accounting Software (OpenBooks, Xero, Ceridian)

CRM Systems (Raisers Edge, Andar, Salesforce, Nutshell, HubSpot)

Team Collaboration Tools (Slack, Google, Skype, Trello)

Web Software (WordPress & Prezi) Publishing Software (InDesign)

SharePoint

Lotus Notes

EHR/EMR Software (Netcare, Clinibase, SCM, Healthquest, TOAD, e-Scheduler, Soprano/Concerto, Med Access, Accuro)

Billing & Scheduling Software (ClinicAid, e-Scheduler, Accuro, Med Access)

Recruitment Management System (e-People)

Oracle (iProcurement & iExpense)

Timekeeping (e-People)