- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 25 years old
- Location:
- Managua, Managua, Nicaragua
- Experience:
- 2 years
Coralia Maria Hurtado Montiel-| www.linkedin.com/in/coraliahm
Managua, 11048, Nicaragua | -
Professional Summary
Electronic Engineer with experience in sales, administrative management, and customer
service. Skilled in digital tools, schedule organization, and client follow-up. Focused on
optimizing processes, improving productivity, and driving business growth through efficient and
strategic support.
Work Experience
Virtual Assistant
LoVirtual | Remote | Sep 2024 - Present
● Administrative management, customer service, and remote support.
● Schedule organization, email handling, and process optimization using digital tools.
● Providing fast and effective solutions to improve productivity.
Customer Service Support
LiveSalesman | Remote | Jun 2024 - Sep 2024
● Efficiently managed reservations and handled inbound calls.
● Proactively resolved issues and managed complaints.
● Advanced use of digital tools to optimize customer service processes.
Sales Executive
Empresa de Desarrollo Ingeniero, S.A. | Managua | Feb 2023 - Feb 2024
● Experience in prospecting, closing sales, and customer retention.
● Ability to identify business opportunities and build long-term relationships.
● Consistently exceeded sales goals and business objectives.
Key Skills
Communication
● Effective communication (oral and written)
● Active listening and empathy
● Professional email and document writing
Management & Organization
● Scheduling and administrative task management
● Project planning and organization
● Ability to prioritize tasks and meet deadlines
Customer Service
● Problem-solving and complaint management
● Remote support and personalized assistance
● Customer retention and follow-up
Technical Skills
● Proficient in digital tools (Excel, OneNote, Google Workspace, Joplin, etc.)
● Experience with communication platforms (Zoom, Slack, Teams)
● CRM and sales software management
Teamwork & Adaptability
● Collaborative teamwork and cooperation
● Adaptability in changing environments
● Quick learning and proficiency in new technologies
Education
National University of Engineering | Feb 2017 - Dec 2023
Languages
● Spanish (Advanced)
● English (Intermediate)
Certifications
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Professional Fundamentals of Project Management - Microsoft / LinkedIn (Dec 2024)
Introduction to Packet Tracer - CISCO (Dec 2024)
Protect Your Business: Cybersecurity in Remote Work - Google (Dec 2024)
Professional Fundamentals in Cybersecurity - Microsoft / LinkedIn (Dec 2024)
Professional Fundamentals of Administrative Assistance - Microsoft / LinkedIn (Dec
2024)
● Introduction to Cybersecurity - CISCO (Dec 2024)
● Fundamentals of Accounting - INATEC (Dec 2024)
● Introduction to Data Science - CISCO (Dec 2023)
● Microcomputer Operator - INATEC (Dec 2016)
