I am a professional with experience in customer service and communication, working in an inbound call center where I managed reservations for a hotel chain. My ability to interact with customers and provide efficient solutions reflects my ability to solve problems and manage information in dynamic environments. In addition, I have a strong track record in content creation, combining technical and creative writing skills. I have developed La Esquina Curiosa, a project focused on sharing interesting data and varied knowledge, which demonstrates my ability to research, structure information and present it in an engaging way.
I also worked in creating content for social media in the solar energy sector, developing strategies to increase awareness about the use of solar panels on properties. My experience in digital marketing includes exploring different platforms such as Instagram, Facebook and Twitch, looking for monetization opportunities and audience growth.
Regarding organization and productivity, I prefer digital tools over traditional methods, using OneNote and Excel to structure information, plan tasks and manage projects efficiently. I have also explored artificial intelligence as a resource to improve my workflow and optimize time management.
My profile includes an analytical approach and strong problem-solving skills, demonstrated in my work with mathematics and LaTeX, where I have developed original problems in the area of Counting & Probability. My interest in technology and automation allows me to quickly adapt to new tools and methodologies.
In addition to my technical and analytical skills, I have a strong creative sense and a strategic approach to content generation, which allows me to connect with diverse audiences and develop innovative projects. My versatility allows me to perform in different areas, from customer service to digital marketing, always with a focus on efficiency and continuous improvement.