Concepcion Dumag

CONCEPCION DUMAG Customer Service Representative CONTACT- ABOUT As a Customer Service Representative, loyalty is something I strive to achieve with each and every customer I meet. It involves demonstrating empathy, transparency, -;- and above all, consistency. With the combination of my experienced-based, selflearning, and trained skills, I can provide an accurate and quality output for my client's business growth and success. CORE COMPETENCIES live:zephdumag English proficient Teaching Ph2-Blk13-Lot11 Customer Service Sales Metroland Terraces, Inbound Call Chat Support Brgy. De Ocampo, Outbound Call Customer Engagement Trece Martires City, Technical Support Team Management Cavite, Philippines Quality Control Determined Goal-oriented Active Listening EDUCATION EXPERIENCES COMPUTER CUSTOMER SERVICE REPRESENTATIVE PROGRAMMING Teletech | January 2, 2018 to April 24, 2018 - Inbound Calls March 2000 - Outbound Calls - Technical Support Tanza National Trade School Tanza, Cavite CUSTOMER SERVICE REPRESENTATIVE Convergys-MOA | August 23, 2017 to December 31, 2017 - Outbound Calls - Inbound Calls COMPUTER SKILLS SALES EXECUTIVE Dubai, UAE | March 2012 to August 12, 2017 Microsoft Word Microsoft Powerpoint Microsoft Excel - Sales - Inventory Report - Customer Service AREA MONITOR ASA Philippine Foundation | 2008 to 2012 - Sales - Inventory Report - Customer Service