Collins Onuoha

I am a dedicated professional in the tech industry with six years of experience in customer service and technical support. I excel in problem-solving, troubleshooting, and effective communication, consistently delivering high-quality results.

Starting as a Technical Support Specialist, I developed a passion for helping customers resolve technical issues. My journey has seen me work on numerous projects, always striving to exceed expectations and build positive relationships.

Key achievements include reducing response times by 30% and leading a project to streamline our ticketing system. I am skilled in various support tools and technologies and continuously seek to expand my knowledge.

I pride myself on my strong communication and interpersonal skills, believing that effective collaboration and a customer-centric approach are essential for outstanding service and achieving organizational goals. I am excited to bring my expertise to new opportunities and contribute to the success of innovative teams