Colleen Weber, SPHR
- ◆-◆ 7500 Cooley Lake Rd ◆ White Lake, MI 48383
Summary _____________________________________________________________________
Accomplished leader pursuing a career that will allow me to use my proven track record of achieving
impressive culture and business results in a fast-paced environment through employee recruitment, training
and engagement, strategic planning and program management.
Skills Summary ________________________________________________________________
Talent Acquisition and
Onboarding
Multi-Unit Leadership
Talent Management and
Development
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Development of
Training Programs
Client Consultation
Group Training
Leadership
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Retention/Engagement
Strategy
Goal Setting/Achievement
Compensation and Benefits
Professional Experience _________________________________________________________
IMPACT MANAGEMENT SERVICES 2016-PRESENT
Director of Talent Development – Southfield, MI
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Created and implemented succession planning for all roles to ensure appropriate allocation of resources
and planning for upcoming promotions and open positions.
Held weekly recruiter meetings for 10 remote and local recruiters to provide training, feedback and
recognition to recruiters to improve engagement, morale and business results.
Developed and implemented an internal onboarding program for all new employees including step by step
training documents, Employee Handbook, onboarding packets and an online training library.
Reduced internal turnover from 60% to 30% by developing strategies to improve recognition, provide
coaching and feedback and strategically improving overall culture and engagement.
Coached and mentored 6 Account Managers to help reduce external (Client) turnover from 120% to 30%
through improved recruitment strategies, increasing engagement.
Increased size of internal staff from 20 to 32 by creating best practices for internal hiring, onboarding and
training including creating job descriptions, sourcing candidates, conducting phone and in person
interviews, making offers, and conducting employee training.
Implemented multiple best practices such as real-time KPI metrics for all roles, systems of recognition,
Quarterly Core Value Awards, Levels of Accountability Tool, Monthly Newsletter and Training and
Development visits for offsite locations.
Improved overall employee engagement from 45% to 95% in one year by analyzing survey results and
creating recommendations for areas of improvement. Winner of Crain’s Cool Places to Work Award 2018
Created Training Handbooks for Overall Company, Sales, Account Management and Recruiters and
trained all new and current teams on Best Practices.
Senior Account Manager – Southfield, MI
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September 2017-Present
August 2016-September 2017
Successfully managed high volume staffing, onboarding, training and development for 16 Manufacturing
facilities with 200 contract employees through strong client partnerships and internal training and
development of 3 recruiters.
Regularly provided feedback and consultation to Human Resource Executives, Plant Managers, Company
Presidents and Shift Supervisors on how to improve culture, engage employees and reduce turnover.
Acted as a resource, coach and mentor to 200 contract employees through onsite visits and weekly checkins. Provided recognition, feedback and support to coach them to gain full time employment.
Created a process for all Account Mangers to complete comprehensive 30, 60 and 90 Day Partnership
Overviews with clients to review market trends, compensation data, turnover data and suggestions on how
to improve employee morale and provide consultation and feedback.
Led the company transition to a new Applicant Tracking System system, Bullhorn, including all internal
training, partnership with Bullhorn to provide feedback and suggestions, and troubleshooting issues as
they arise.
Colleen Weber, SPHR
- ◆-◆ 7500 Cooley Lake Rd ◆ White Lake, MI 48383
TARGET CORPORATION-
Store Manager – Walled Lake, MI and Mount Pleasant, MI
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Executive Team Leader – Goshen, IN and Granger, IN
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February 2010 – August 2016
Profitably led a $14 million and $40 million Target store.
Effectively managed the talent of 5 salaried managers, 10 hourly managers and 150 hourly employees
through use of organizational development tools such as GAP analysis, 360 feedback, on the spot
feedback, succession planning tools, performance evaluations, coaching and corrective action and monthly
statuses.
Resolved inherited leadership concerns from annual engagement survey by setting clear expectations with
all salaried managers while creating an open door culture and a respected spirit of collaboration. Survey
results have improved each year with most recent results at 97% upward favorability.
Piloted salaried executive manager talent development days to provide career development to leaders
through feedback, training opportunities and career advancement mentoring.
Led bi-monthly training for new salaried managers to teach business result expectations and strategies.
May 2007- February 2010
Led a team of 20-50 hourly managers and employees to effectively deliver business results through use of
developmental tools, strategic business planning and effective vendor management.
District leader of executive recruitment efforts for Bowling Green State University, University of Toledo
and Norte Dame University.
Hosted and developed college interns by coaching and training them throughout 10-week program in an
effort to attract and acquire salaried talent to be hired after graduation.
Education ____________________________________________________________________
BOWLING GREEN STATE UNIVERSITY – Bowling Green, OH
Bachelor of Science in Journalism, Marketing Minor 2007
Graduated Cum Laude
GPA: 3.89/4.0
Certifications __________________________________________________________________
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OSHA 10-Hour Certified in April 2018
SPHR Certified in January 2017
Top Accomplishments __________________________________________________________
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Improved culture and helped lead Impact to be selected as a Crain’s Cool Place to Work 2017
Selected by peer group as District Team Player 2015 at National Conference.
Selected as Top Performer in District of 12 peers in 2012, 2013 and 2014.
Led grassroots campus hiring initiative at Bowling Green State University by developing recruiting program
for Target’s interns and Executives and achieved highest interview to hire rate out of 5 universities.
Developed program to collaborate with numerous universities to attract and retain top executive talent by
building robust relationships with new local universities and continued partnerships with existing ones such
as Hillsdale College, Central Michigan University, Northwood University and Ferris State University.
Market Training Captain-: Influenced ten peers to ensure all new salaried executive managers
had a successful onboarding experience and that 11 stores were staffed 100% at the salaried manager level.
Owned succession planning of the population of salaried managers for all 11 stores (approximately 55
managers).
Promoted 17 leaders to higher skill set positions during tenure as a Store Team Leader at Target.
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