Clive Dean

Hello,

I am Clive, I am self-motivated, quick learner and progress driven with an extensive background in customer support. Throughout the course of my career, I have honed my abilities in telemarketing, inbound call and E-mail handling. I am an astute problem-solver capable of prioritizing and managing complex projects with proficiency. I am open-minded and focused on new developments in my field. I have proven to be effective and motivational, with proficiency in teamwork and collaborative work.

I have 3 years of customer support experience with E-commerce platform like Amazon.com (Amazon Seller Central) and trendy collection along with 4+ years of sales and appointment settings. I also have strong PC skills and a good understating of MS Office (Word and Excel). In my previous role, I worked with Teleperformance for Amazon.com as a seller support associate and in about 6 months I was promoted as an SME (Subject Matter Expert) leading and managing a team of 15 people, taking care of escalations coaching and other required tasks. I also have 18 months of working from home experience with Toptal (Communication Specialist/Onboarding Specialist) and Trendy Collections (Customer Care E-commerce platform).

I hope you to find my profile fit for your customer support requirement.

Looking forward to meet you soon!!