Experienced Executive Assistant | Customer Service Leader | Operational Excellence | Remote Work Ready
With over 13 years of experience in the banking and financial services industry, I bring a proven track record in executive support, customer service leadership, and branch operations management. My career spans key roles such as Teller, Funds Transfer Officer, Branch Head of Operations, and Acting Customer Service Manager — where I consistently delivered efficient support to senior management, led high-performing teams, and maintained exceptional service standards.
I’m highly organized, proactive, and detail-oriented, with strong communication and time management skills. Whether managing executive calendars, streamlining workflows, handling confidential information, or solving customer issues, I bring professionalism, discretion, and a problem-solving mindset to every task.
I thrive in fast-paced, remote-friendly environments and am passionate about supporting leadership teams, optimizing operations, and delivering a high standard of internal and external service.
Core Skills:
✔ Executive & Administrative Support
✔ Calendar & Task Management
✔ Customer Service Leadership
✔ Operations & Team Coordination
✔ Remote Work Communication Tools
✔ Problem Solving & Workflow Improvement
✔ Confidential Document Handling
✔ Client Relationship Management