Seeking a Reliable Virtual Support Partner?
Are you searching for a dependable Virtual Assistant to help you streamline operations, manage tasks, and boost productivity so you can focus on growth? Thatβs where I come in.
Iβm Precious, a detail-oriented Virtual Assistant with over 2 years of experience supporting business owners, executives, and teams in managing daily operations, organizing schedules, handling communications, and ensuring smooth workflow. I combine strong organizational skills with a results-driven approach to deliver exceptional virtual support across administrative, operational, and customer-facing functions.
π What I Deliver β Backed by Results
β Managed calendars, appointments, and project timelines for multiple clients with 100% deadline adherence.
β Delivered timely and accurate email, chat, and phone communication, maintaining a 99% response quality rating.
β Handled 80+ live chats daily while sustaining a 98% client satisfaction score.
β Resolved 500+ monthly support tickets with a 90% first-contact resolution rate.
β Reduced operational bottlenecks by 40% using process optimization and automation strategies.
π Tools & Platforms I Use Proficiently
Project & Task Management: Trello, Asana, Airtable
Customer Relationship Management (CRM): HubSpot, Zendesk, Freshdesk, Intercom
Productivity & Collaboration: Google Workspace, Slack, Zoom, Google Meet
Automation: CRM workflows, email automation tools
π Key Achievements
π Improved client satisfaction scores from 82% to 97% within 60 days.
β‘ Reduced average response time from 4 hours to just 30 minutes through strategic automation.
πΌ Supported busy entrepreneurs and executives in prioritizing tasks, coordinating travel, and managing confidential information with complete discretion.
Letβs Work Together
If you need a versatile Virtual Assistant who can manage your administrative workload, optimize processes, and provide exceptional client-facing support, Iβm ready to help you achieve your goals.