I am Ezeiyi Clement Nnamdi, a versatile professional with hands-on experience across customer support, project coordination, technical assistance, and event management. Over the years, I have cultivated a strong foundation in service-oriented roles that require high levels of organization, interpersonal communication, and results-driven performance.
My journey began in customer service and technical support, where I developed a deep understanding of client relationship management, conflict resolution, and product troubleshooting. In my role at Excelerate, I was part of a dynamic team that ensured client satisfaction by resolving inquiries efficiently, managing user issues, and maintaining accurate service records. I consistently demonstrated empathy, patience, and a solutions-focused approach skills that are critical in customer facing roles.
As a Project Coordinator at Gocabo, I supported project teams by assisting with scheduling, tracking progress, maintaining documentation, and ensuring project milestones were met. I was responsible for organizing meetings, coordinating communications among stakeholders, and managing timelines. This experience strengthened my ability to multitask, adapt under pressure, and work collaboratively across teams.
In my role with the Nigeria Railway Corporation, I worked in operational support, contributing to the seamless coordination of transportation logistics, staff movements, and administrative duties. This role enhanced my attention to detail and reinforced the importance of procedural compliance and efficient workflow.
Additionally, I have pursued personal and entrepreneurial interests in event planning and coordination, particularly through organizing cultural and wedding events under Zealot Global Events. From venue sourcing to logistics, budgeting, vendor negotiations, and guest coordination, I have successfully overseen complex events requiring creativity, time management, and stakeholder engagement. These projects sharpened my leadership skills and deepened my ability to handle high-pressure environments with professionalism and poise.
I am also proficient in using digital tools such as Microsoft Office Suite, Google Workspace, Trello, and Zoom. My communication, time management, and problem solving skills are well developed and adaptable to various professional contexts. I thrive in collaborative environments and bring a positive attitude and commitment to excellence to every team I join.
As I continue to grow professionally, I aim to contribute meaningfully to roles in technical assistance, project support, operations, and client services, particularly in multicultural and fast paced work environments.