Claudia Virginia A. Aguirre

CLAUDIA VIRGINIA A. AGUIRRE Block 51,Lot 13, East Homes 2 Subdivision, Bacolod City 6100 Negros Occidental-/--; OBJECTIVE: To have a productive and promising career in your dynamic company. WORK EXPERIENCES: TRANSCOM Worldwide Inc. Human Resource- Senior Sourcing Specialist______ April 18, 2012- present > Conducts interview with applicants on site and during Job Fairs and Special Recruitment Activities. > Facilitates and conducts Job Fairs, Events and Special Recruitment Activities across Negros Occidental to gather candidates for various accounts with specific profiling. > Conducts Career Talks to Institutions/Academes and Sourcing Vendors to promote the company’s Career Opportunities. > Responsible for accepting and processing On-The-Job trainees coming from different school partners. > Initiates Sourcing Initiatives that would cater to the different profiling of applicants needed by the company’s various campaigns. > Manages Sourcing/Recruitment Partners to ensure that trainings being given are at par with the requirements of the company. > Supervises colleagues in achieving their specific targets per channel. > Creates reports and sends communication of daily targets versus success and conversion rate. > Creates strategies in the form of various activities for the company’s employees to achieve our main objective to pool the right candidates. > Monitors and ensures all sourcing initiatives are being implemented and executed properly on a regular basis. > Monitors and manages social media postings and other online portals of the company. Panasiatic Call Centers Inc. RECRUITMENT SPECIALIST/Sourcing _ April 12, 2011- April 11, 2012 > Conducted Initial Interview to assess the standards set by the client. > Gave possible AFI’s (Areas-For-Improvement) to applicants who cannot meet the minimum standard of the recruitment process. > Facilitated the assessments of the applicants. > Gave orientation for the Versant test. > Created and submitted Recruitment and Sourcing Report on a DAILY basis. > Created Weekending and Month-End Recruitment and Sourcing Report. > Conducted Career Talks to institutions for Sourcing function. > Conducted/held Job fairs in different establishments, towns, schools, etc. > Organized events to draw people/applicant for ramping purposes. > Facilitated Field Trips in the company and conducts Talks at the same regarding the company’s Recruitment Process and Referral Programs. CONVERGYS – Bacolod City TEST ADMINISTRATOR/RECRUITMENT COORDINATOR April 5,2010- December,2010 > Facilitated and managed daily testing with Walk-IN and Phone screened applicants. > Managed the Final Interview schedule of applicants coming from Job Fairs, Walk-IN’s, Phone screeners, Remote (from areas/provinces where there are no CVG site), School Job hunts, etc.. > Managed Recruitment Specialists’ Near-Hire Validation schedule and Final Interview schedule. > Data encoding: Computer-based exam and Profiling Exam scores; Final Interview update on Show-Up’s and No Show’s. These are created in numerous worksheets and soft wares. > Created and submitted reports on the applicant’s Pass Rates on each assessment on a daily basis. > Created and submitted Year-to-Date report for Monthly Business Reviews. > Conducted Initial Interview with applicants on and off-site. > Conducted Call-Out’s: rescheduled applicants for testing, rescheduled applicants for Final Interview, Near-Hire Validation schedule, etc. TELEPERFORMANCE English Voice Coach- AT&T DSL November 9, 2009 – May 22, 2010 > Conducted US 101/American History and Accent classes with Company’s trainees and agents.. > Conducted Near-Hire Trainings/Classes.. > Coached and monitored agents for Communication Skills evaluation.. > Conducted regular CEA (Customer Experience Assessment) Sessions with agents. TELEPERFORMANCE Technical Support Representative August 31,2009 – November,2009 > Took calls from AT&T clients. > Tackled/Did troubleshooting with internet connectivity and e-mail issues of AT&T clients.. > Provided best-in-class calls for AT&T clients by resolving their issues with the internet connectivity and e-mails.. EDUCATIONAL BACKGROUND 1990 - - – 1998 Elementary High School College 1999 – 2003 College Trinity Christian School La Consolacion College-Bacolod La Consolacion College-Bacolod Sta. Monica-School of Architecture Bachelor of Science in ARCHITECTURE La Consolacion College-Bacolod Sta. Monica-School of Architecture Bachelor of Science in Interior Design SKILLS        Good communication skills both in Oral and Written. Languages: Hiligaynon, Filipino/Tagalog, English.. Artistically inclined (freehand drawing, letterings, poster making, etc…) Human relation skills Literature Writing, Opinion Writing, Feature Writing Computer literate Performing Live on stage as Lead Vocalist.. REFERENCE AVAILABLE UPON REQUEST