Claudia Alejandra Narvaez Segura

I’m Claudia Narvaez, a bilingual (English-Spanish) administrative and talent support professional with 9 years of experience in operations, recruitment support, and training facilitation. I specialize in streamlining workflows, supporting hiring processes, and delivering engaging learning experiences that empower individuals and teams.

My background spans diverse industries, from aviation to customer experience outsourcing, where I’ve developed a reputation for being adaptable, detail-oriented, and people-focused. At Foundever, I conduct English proficiency assessments, assist with candidate screening, and support onboarding processes to ensure a seamless recruitment experience. I also design and lead training sessions that enhance language skills and job readiness for new hires.

Previously, I served as an Administrative Assistant at Sulogistica SA, where I managed sales reporting across 22 locations, processed invoices using CG1 Software, and maintained internal documentation with precision and consistency. My ability to juggle multiple priorities while maintaining accuracy and professionalism has been a key asset throughout my career.

What sets me apart is my strategic mindset and commitment to clear, empathetic communication. Whether I’m coordinating with cross-functional teams, resolving client concerns, or preparing detailed reports, I bring a calm, solutions-oriented approach to every task. I’m also certified in Lean Six Sigma (White Belt), which supports my drive for continuous improvement and operational excellence.

I’m passionate about roles that blend structure with human connection, where I can contribute to both the efficiency of systems and the growth of people. If you’re looking for someone who can support your team with integrity, initiative, and a collaborative spirit, I’d love to connect.