Claudette Joy Calatan

For the past few years, I've enjoyed working in the hospitality industry, and providing excellent service has always been a priority. Align with hundreds of customer issues, data organization, data entry, upselling, meetings, and even event preparation are part of my job as a hotelier.

Working in the industry has given me the opportunity to advance my career, allowing me to offer my expertise and provide quality service in the freelancing industry.

My expertise:

• I always had the ability to multitask.

• Competitive in the utilization of Microsoft word, excel, presentation, and publisher.

• Respond to customer concerns through phone calls and emails.

• Strong command of the English language.

- A TEFL Certified English Tutor

• A well-organized assistant

• Can work with/without supervision

• Punctual, reliable, Independent, resourceful

• Can always meet deadlines and a fast learner

• Photo and video editing

• Logo making

• Data Entry

• Events planning

Systems/Tools

• Channel managers such as Hospitable/Smoobu/Tokeet/Hostfully

-Different booking platforms such as Airbnb/Booking.com/ VRBO

• Phone systems such as Aircall/Yodel/Openphone/Ring Central

• Different tools such as Breezeway/Trello/Asana

• Other tools such as Ecobee/Operto/ Ring Camera

• Smart locks such as Yale/Latch/ August App

• Gmail and outlook mail

-Communication tools such as WhatsApp/Slack/Microsoft teams

• Canva & Adobe Photoshop

• Microsoft Word, Excel, Presentation, Publisher

• Zoom/Zhumu/Tencent Meeting/Google Meeting

I'm good under pressure and have a lot of flexibility when it comes to time.

I acknowledge the advantages of both time and money. I believe in hard work that delivers excellent results promptly. I am always open to suggestions.

I look forward to working with you and ensuring that you are pleased and fulfilled with my work.