Clarisse Magnaye
CUSTOMER SERVICE REPRESENTATIVE
ALL
ABOUT
ME
I am an experienced and highly driven person, seeking a position where I can utilize the
skills that I gathered along the way and provide assistance to my co-worker and the
company.
CORE SKILLS
Organized
Team Player
Spontaneous
Good Listener
Approachable
Can easily adapt to new environment
WORK EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
TaskUs | June 20, 2019 - April 2022
- Provides creative direction for the team.
- Developing a plan for the team's monthly goal.
- Communicating with the client for updates and inquiries.
- Provide training to the newcomers using Powerpoint Presentation and
Google Slides.
- Updating excel files that the client provided using Google Sheet.
- Provides Customer Support for a food delivery app using Salesforce,
CONTACT DETAILS:
Cellphone:-
Five 9, and Zendesk.
RESERVATIONS AGENT
Sea Mist Oceanfront | March 27-June 11, 2017
Address: Brgy. Zamora, Meycauayan City Bulacan, 3020
- Provided Customer details about the hotels' amenities and rooms.
Email:-
- Assisted Customer in placing their bookings.
RETAIL SALES
Eagles Beachwear | April 6-May 26, 2017
LICENCES AND
CERTIFICATIONS:
Hospitality Supervisor Certificate
Professional Development Certificate with honors
Managing Diversity in a Multicultural Workplace
Professional Development Certificate with honors
- Handling Cashier.
- Arraging and displaying of stocks .
OFFICE CLERK (ON-THE-JOB TRAINING)
Divine Mercy Shrine Multi-Purpose Cooperative |
April 11- May 12, 2016
- Assisted in making new accounts.
- Assisted in doing seminars.
- Uploading and updating files.
Hospitality Professional Certificate
Professional Development Certificate with honors
Business Communication in Hospitality and Tourism
Professional Development Certificate with honors
EDUCATIONAL BACKGROUND:
OUR LADY OF FATIMA UNIVERSITY
Bachelor of Science in Travel Management | June 2014- April
2018
Introduction to Hospitality and Tourism
Professional Development Certificate with honors
SAINT MARY'S COLLEGE OF MEYCAUAYAN
June 2010-March 2014
