Clara Chebet

CLARA CHEBET Administrative & Executive Assistant · Nairobi, Kenya Dedicated Administrative & Executive Assistant with 4+ years of experience managing C-suite communications, complex calendars, and high-volume operations across remote, fast-paced environments. Expert at streamlining workflows, resolving conflicts proactively, and delivering measurable results — including a 98% on-time content delivery rate and 25% reduction in communication lag. Trusted partner to leadership teams seeking a reliable, results-driven right hand. CORE COMPETENCIES ✓ Executive Calendar & Email Management ✓ Project Management (Asana, Trello, Jira, ClickUp) ✓ Client & Stakeholder Communication ✓ Customer Onboarding & Support ✓ Cross-Functional Coordination ✓ Conflict Resolution & Problem-Solving PROFESSIONAL EXPERIENCE Sep 2024 – Present PRAKTIKA AI | Administrative Assistant & Marketing Associate ▸​ Managed 100+ urgent executive email requests weekly, drafting high-stakes responses to drive leadership focus on strategic goals. ▸​ Coordinated 60+ influencer marketing partners, achieving 98% on-time content delivery across all campaign milestones. ▸​ Boosted campaign engagement by 15% and cut production costs by 10% by tracking and repurposing UGC assets across platforms. ▸​ Triaged high-volume support channels (Zendesk, Intercom), resolving internal and external issues to sustain operational efficiency. May 2022 – May 2024 TOMO BOTTLE | Executive Assistant ▸​ Served as primary gatekeeper for executive communications (email, phone, Slack), resolving 95% of non-critical issues independently. ▸​ Freed 10+ hours/week of executive time by managing escalations and pre-empting leadership needs proactively. ▸​ Raised departmental satisfaction with admin support from 65% to 90% by gathering feedback from 8 department heads. OPEN LEAGUE | Customer Representative & Executive Sep 2021 – Apr 2022 Assistant ▸​ Handled 100% of CEO email correspondence, maintaining under 2-hour response times for critical communications. ▸​ Coordinated 30+ weekly meetings for 3 senior leaders; reduced inter-departmental communication lag by 25%. ▸​ Translated customer data into actionable product insights, cutting Product team data-collection time by an estimated 18%. May 2022 – May 2024 HOUSE OF LEGENDS NFT | Community Manager ▸​ Grew monthly active users by 45% by leveraging data analytics across 3 platforms to track sentiment and engagement trends. ▸​ Managed content moderation, community guidelines, and Discord ticketing support to maintain a high-quality community experience. TOOLS & TECHNOLOGY Google Suite · Notion · Airtable · Asana · Trello · Jira · ClickUp · Zendesk · Intercom · Calendly · Acuity · Concur · Slack · LinkedIn EDUCATION Bachelor of Commerce – Finance | Jomo Kenyatta University of Agriculture & Technology |-