I have over 10 years of professional experience as an outbound agent/ email & chat support/desk support in the BPO Industry.I handled mostly outbound campaign such as appointment setting, mortgage, website hosting and display, lead generation, real estate, survey,medical insurance, and hard selling accounts.My ability to interact with other people would make me a great addition to the team at your company. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.