Cielo Regala

I'm a single mom of two boys, 8 and 11, and I raise them on my own. I am currently employed working the graveyard shift home-based for an IT outsourcing and technical staffing agency as Accounts Receivable Collections agent for one of their clients in the U.S. Prior to this, I've also worked as a Customer Service Representative for several BPO companies. I am well trained, experienced, and very confident with my chosen fields. I make it a habit to ensure excellent service standards, maintain high client/customer satisfaction, and to always serve from the heart. That being said, I enjoy conversing with different people. I always make it a point that when they call for help, I give them help. And when I really can't, I provide other options.

I have proficient typing skills, basic literacy and numeracy skills, good communication skills, good attention to detail, good spelling, punctuation and grammar, the ability to work under pressure and a good understanding of data confidentiality issues.

If you think all of my skills don't meet your requirements, please be advised that I'm also smart and a fast learner. With proper training and guidance, I am confident I won't let you down.