Ciara Spurgeon-| linkedin.com/in/ciara-spurgeon
I am a conscientious and results-focused content writer, producer and proofreader. I’m currently
seeking part-time remote work. I have excellent interpersonal, project management and editorial
skills. I have experience editing and writing long and short-form content for a variety of audiences
using my excellent attention to detail. I use my initiative to continuously analyse and improve
content. I also champion and create initiatives for diversity, inclusion and wellbeing in the workplace.
Employment history
Currently: Travelling South East Asia and seeking a new challenge in remote content
writing/proofreading.
May 2019 – May 2022: Content and Resource Producer, AQA, Manchester
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Planned and coordinated first-class support packages for teachers throughout the year.
Used my meticulous attention to detail and editorial skills to thoroughly proofread spelling
and grammar and checked for accuracy of information in my own and others’ work. Ensured
all content consistently conformed to house style, tone of voice and editorial guidelines for
publication on a range of online channels and platforms.
Identified areas of improvement and gauged the direction of creative output. Negotiated with
and influenced external stakeholders and experts to ensure smooth delivery of high-quality,
accurate learning resources.
Managed the end-to-end process of content production. Briefed, commissioned and
produced digital learning resources. Balanced multiple areas of work within deadlines and
budgets.
Trained temporary seasonal staff, building my performance management and coaching
skills.
May 2021 – May 2022: Accountability Coach/Social Media Management, Lift, Learn and Burn
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Headhunted to work as an Accountability Coach and Social Media Manager for the online
health and fitness company, Lift Learn and Burn, when the founders recognised my skills
after being a client.
Coached women on physical and mental health using habit development and goal-based
accountability.
Built my interpersonal and organisational skills.
Used writing and content production skills to create engaging educational virtual and inperson workshops and presentations for clients. I also created recipe books, manuals and
infographics, diversifying my content production skillset.
Upskilled myself further in content writing, social media management and marketing,
constantly staying on top of trends.
May 2018 – May 2019: Marking Administrator, AQA, Manchester
This role included seasonal Team Leader responsibilities.
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Created online training and resources for teachers and students, to enable them to teach
and learn curriculums and mark and pass exams effectively. I maintained house style
guidelines and conformed consistently to tone of voice and branding to meet customers’
expectations of the exam board. I edited and proofread a range of text, ranging from emails
and instructional manuals, to training videos and customer communications.
Conducted process reviews and content improvement projects, involving Quality Assurance
and User Acceptance Testing.
Ensured deadlines were met while training and delegating tasks to other members of the
team. Worked both independently and collaboratively within the team, building my time
management and organisational skills.
August – September 2017: Student Experience Intern, The University of Manchester
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Undertook copywriting and editing tasks, creating content and resources and planning
communications for university students, for example newsletters, itineraries and posters,
with a particular emphasis on digital channels such as Facebook and Twitter.
Analysed the success and reception of previous content, identified areas for improvement
and implemented these.
June 2011 – June 2018: Seven years of customer service experience in various retail and
hospitality roles.
Education and qualifications
2014 – 2018: First Class BA (Hons) English Literature, The University of Manchester
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Won of the G. L. Brook graduation prize for the best academic performance.
Developed the ability to think critically, creatively and analytically, building upon my
exceptional written and verbal communication skills when writing essays and delivering
presentations.
Collected and produced high quality independent research, paying attention to grammatical
details when meeting constant essay deadlines.
2012 – 2014: Runshaw College, Leyland, England
A-levels (A*- A) in English Literature and Language, History and Philosophy.
2007 – 2012: St Joseph’s RC High School and Sports College, Horwich, England
GCSEs (A*- A) including English, Maths and Science.
Skills and volunteering
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Content writing, editing and proofreading.
Proficiency in Microsoft Word, PowerPoint, Adobe Acrobat and Premiere Pro.
Knowledge of range of eLearning delivery and content editing/management platforms such
as Articulate 360, Inset Online and on24.
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Strong communicative, interpersonal and customer service skills.
Manager of my own YouTube and Instagram travel platforms (@BehindTheBackpacks)
Committed to expanding my knowledge of diversity, inclusion and wellbeing. This is
demonstrated through my:
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involvement in wellbeing initiatives
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qualification as a Mental Health First Aider
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membership in the Empowering Women programme
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volunteer role as a content writer for Verity UK, a charity for Polycystic Ovary Syndrome.
