Ciara Spurgeon

If you're looking for an eagle-eyed proofreader or a versatile creative copywriter who thinks outside of the box, look no further. I'm Ciara and I'm an expert in using consistent tone of voice and house style to retain and grow a loyal customer base. I have a wide range of experience working in content production, social media management, blog writing and SEO. I have a first-class degree in English Literature and I have four years' experience crafting content for the UK's largest exam board. I created high quality digital learning resources for students and teachers. This included email marketing, booklet writing, instructional manuals and proofreading.

My meticulous attention to detail comes naturally to me. I'm skilled in thoroughly proofreading spelling and grammar and checking for accuracy of information and consistency. I'm always learning - I like to analyse the success and reception of content, identify areas of improvement and take tangible steps to improve my work.

I'm experienced in the end-to-end process of content writing and production, balancing multiple areas of work within deadlines and budgets. For example, I managed social media and marketing for Lift, Learn and Burn, a weight loss and health coaching startup. I helped transform the business from the ground to a sturdy and rapidly growing community of over 50 clients. This was achieved through a variety of short and long form social media posts, blog posts and testimonial-style videos. I also conducted educational workshops and presentations for existing clients.

I'm passionate about making a difference through strong written communication. I prioritise Plain English and digital accessibility to adapt my writing style. I can summarise complex concepts and data in a straightforward way, meeting the needs of a variety of audiences. I volunteer as a Content Editor for Verity, the UK's only PCOS charity and run my own travel Instagram and YouTube channel, Behind The Backpacks, in my spare time.

With 10 years of customer service experience, I'm an approachable and enthusiastic people person. I love to challenge myself and use my initiative to improve processes. I look forward to the opportunity to expand my writing and proofreading portfolio and to keep making a difference.