Ciara Cynthia C. Guinto

I have 13 years experiences in BPO industry and my expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer services (hospitality, travel, cards, and collections) functionality to maximize loyalty, productivity, and growth. Through my experience, I have become adept in overseeing personnel across a wide variety of responsibilities to optimize corporate performance while demonstrating a steadfast commitment.