Churchill Antenor

 If you are looking for a self-motivated, trustworthy, and hardworking Customer Service Representative, I am the one you are looking for because I provide assistance creatively, and I use tact to find common ground and achieve WIN - WIN outcome.

✔️8+ years of experience in Customer Service, Technical Support, Sales Support, and management for a variety of branded name companies and products such as

✅ BRP: Bombardier Recreational Products

Ski-Doo, Can-Am, Sea-Doo, Evinrude (Canada) 🇨🇦

✅ Lime Electric Scooter (USA) 🇺🇸

✅ iHerb (Netherlands) 🇳🇱

✅ Moteefe (United Kingdom) 🇬🇧

✅ LGM Solution (Canada) 🇨🇦

✅ AliExpress (Spain) 🇪🇸

I am a reliable customer service representative with skills in coaching, developing, and supervising team individuals to drive them to success. Since I excel in these fields, my goal is to help businesses achieve their goals by providing excellent service to their customers/clients before and after-sales/services.

Below are some of my core skills as a Customer Service Representative/Technical Support:

🔹 Strong English, French & Spanish Skills (Spoken and Written)

🔹 Phone etiquette

🔹 Email handling

🔹 Chat support

🔹 Billing, payments, and disputes

🔹 Order taking and order processing

🔹 Customer satisfaction and retention

🔹 Inbound sales/ upselling

🔹 Zendesk

🔹 Compliance

🔹 Cold Calling

🔹 Shopify

🔹 More...

My Device Specifications:

✅ Processor: Intel(R) Core(TM) i5-10500 CPU @ 3.10GHz 3.10 GHz

✅ Installed RAM: 12.0 GB (11.8 GB usable)

✅ Windows: Windows 10 Pro

✅ System Type: 64-bit operating system, x64-based processor

✅ 2x Monitors: HP 25-inch Full HD - 3WL50AA

My Internet Speed:

🔹 Download: 110 Mbps

🔹 Upload: 10Mbps

🔹 Ping: 7ms

🙋🏼‍♂️ I am eager to work with you, to provide reliable, consistent, and High-Level assistance to customer service challenges through Zendesk, Shopify, etc.

Send an invite, and I will be more than glad to discuss how we can work together 🤝 during an interview to FULLY meet your Customer Needs & Satisfaction in English, French or Spanish.