Chukwu Constance Chiamaka

CHUKWU CONSTANCE Executive Assistant/Virtual Assistant SUMMARY An organized and detail-oriented Assistant with a proven ability to streamline administrative tasks and enhance operational efficiency.A quick learner with strong time management skills, consistently meeting deadlines and taking on new responsibilities with enthusiasm, excels in managing priorities and communications across stakeholders, interpersonal, and committed to providing top-notch support to clients and team members alike. I am proficient in utilizing digital tools like Microsoft Office, Google Workspace, and various project management software, managing office operations, scheduling, document preparation, data entry, inbox and calendar management, coordinating meetings, conducting research, and preparing executive summaries/reports. SKILLS Project Management: Asana, Trello, Monday.com, Airtable, ClickUp, Canva, Notion Administrative Support: Email management, Admin Support, Executive Support, Calendar management, Travel planning, Data Entry, Lead Generation, Research, meeting agendas, Stakeholder Engagement, Appointment Scheduling, Digital work tools : Hootsuite, Buffer, Slack, Google Workspace , Microsoft Office Suite, Zoom, Hubspot, Make.com, Zapier. WORK EXPERIENCE Executive Virtual Assistant Humanity Pathways Global, Detroit, US April '25— Aug '25 Created and maintained detailed project trackers and SOPs, reducing planning bottlenecks by 30% and ensuring all tasks and deadlines remained on schedule. Supported end-to-end planning and execution support for the Global Youth Leaders for Humanity Summit (2025), projected to host 300+ delegates from over 15 countries, aligning event goals with HPG’s mission of youth empowerment and sustainable development.. Prepared executive briefs, talking points, presentation decks, and post-meeting summaries, contributing to high-level stakeholder readiness and consistent messaging across communications. Executive Assistant Bayelsa Physical Planning and Development Board. May '24 — Mar '25 (Remote) Streamlined the Directors' calendar, resulting in a 20% reduction in scheduling conflicts by proactively aligning business priorities with meeting availability, ensuring maximum time for strategic decision-making.. Managed communication for the Director, handling over 100 emails and calls weekly, ensuring urgent matters were addressed within 24 hours, and maintaining a 98% satisfaction rate in follow-up responses from stakeholders.. Collaborated with internal teams to create executive summaries and reports, reducing the time spent on gathering information by 30% through streamlined reporting processes and accurate tracking of project milestones. Customer Service Representative Stace Cravings Bakery Jan '23 — Apr '24 Achieved an increase in customer outstanding feedback ratings by resolving over 30+ customer inquiries daily through phone calls and email, which reduced the average response time to inquiries.. Collaborated with the sales team to upsell products and services, contributing to a 30% increase in revenue for my client. Recognized for great communication skills and received positive feedback from customers regarding professionalism. Designed marketing materials such as flyers and posters, enhancing brand visibility and supporting promotional campaigns Executive Assistant Intern (Real Estate) Francis Obi and Company Estate Surveyors Dec '21 — Jul '22 Enugu (Remote) Managed the executive's schedule, coordinating over 30 appointments, meetings, and personal engagements weekly, optimizing time and increasing productivity by 20%. Prepared meeting agendas, compiled materials, took minutes, and ensured follow-up on action items for 10+ monthly meetings, resulting in a 95% completion rate for action items within the agreed timelines. Managed tenant relations for 50+ tenants, including handling service notices, conducting tenant selection interviews, and explaining lease agreements, which improved communication efficiency and reduced tenant inquiries by 15%. Carried out property management, agency, and valuation services, securing a high-value property deal that expanded a client's portfolio by 15%, boosting both portfolio value and client revenue. Jun '20 — Jan '21 Personal Assistant Dennis Blessings Organized and managed the client's daily schedule, balancing over 30 personal appointments, social engagements, and professional commitments weekly, optimizing time, and ensuring seamless transitions between activities. Led event planning and coordination for over 10 events annually, ranging from intimate gatherings to large-scale social events, ensuring flawless execution and attention to every detail, resulting in 100% client satisfaction.. Monitored and responded to personal correspondence, including managing 50+ emails, letters, and phone calls per week, ensuring clear, timely, and thoughtful communication with friends, family, and other personal contacts. EDUCATIONS AND CERTIFICATIONS BSc in Estate Management, University of Nigeria, Enugu, Nigeria ALX Virtual Assistant Certification​ Sep '24 Digital Witch IT Support Certification​ Nov’24