Chrystal Crawford

1. Customer Service Leadership:

• Spearheaded customer service initiatives as Assistant Restaurant Manager/Host, ensuring unparalleled satisfaction.

• Applied seasoned problem-solving skills at IBEX Global, resolving complex customer inquiries with a professional and empathetic approach.

2. Communication and Conflict Resolution:

• Demonstrated exceptional communication and interpersonal skills across roles, fostering positive interactions with both customers and team members.

• Expertly resolved conflicts and customer concerns at Jackson's Restaurant and Sports Bar.

3. Team Management:

• Oversaw daily operations at Jackson's Restaurant, ensuring task completion and team efficiency.

• Executed meticulous room preparation as a Room Attendant, emphasizing quality service.

4. Sales and Relationship Building:

• Exceeded challenging product sales targets at Rhino Marketing of the Caribbean through persuasive communication and leveraging customer service experience.

• Built and maintained client relationships, delivering personalized and solution-oriented customer service.

5. Administrative and Organizational Skills:

• Managed high-volume inbound and outbound communications at Jackson's Restaurant, showcasing organizational skills.

• Implemented robust inventory control measures to streamline operations.

6. Technical Proficiency:

• Demonstrated advanced proficiency in Microsoft Word.

• Provided expert technical support at IBEX Global, showcasing in-depth knowledge of company products.

7. Education and Qualifications:

• Attained qualifications in English Language, Mathematics, and Cosmetology from McGrath High School and Lluidas Vale Heart Institution.

• NVQ certification in Cosmetology adds to the versatility of skills.

8. Adaptability and Multitasking:

• Successfully navigated diverse responsibilities in various industries, adapting to different roles such as Assistant Restaurant Manager, Room Attendant, and Sales Representative.

• Thrived in dynamic environments, ensuring seamless operations in roles with distinct responsibilities.

In summary, my skills are rooted in customer service leadership, effective communication, team management, sales, administrative proficiency, technical expertise, educational qualifications, and adaptability across diverse roles.