Christy Lynn Amonsot

CHRISTY LYNN SALVADOR AMONSOT OROQUIETA CITY, MISAMIS OCCIDENTAL- |- PROFESSIONAL SUMMARY A dedicated professional with a strong background in customer service and support, I specialize in problem resolution, building strong client relationships, and handling high-volume interactions using CSR/TSR systems. My skills in communication, conflict resolution, and time management have consistently contributed to efficient and positive customer experiences. WORK HISTORY AZARI PROPERTY MANAGEMENT Maintenance Coordinator Full-Time • • • 2024 - 05 – 2024 - 12 Responsible for schedule and updates work orders Responsible for all plumbing, electrical and repairs Communicates with Tenants, Homeowners and Board Members UNIVERSITY OF SCIENCE AND TECHNOLOGY IN SOUTHERN PHILIPPINES 2020 - 08 – 2024-06 Part-Time College Instructor • • • Conduct full day classes to 3rd year and 4th year IT Students Responsible for preparing everyday lessons and modules Responsible for making quizzes, test and exams TELEPERFORMANCE Customer Service Representative • • Customer services and sales Responsible for booking hotel reservation WIPRO BPO PHILIPPINES Ltd, Inc. Customer Service Representative • • 2018 - 11 – 2019 - 09 Customer services and sales Responsible for booking flight reservation and updates 2016 - 02 – 2018 - 06 2014 - 11 – 2015 - 12 CONVERGYS PHILIPPINES Customer Service Representative • • Customer services and sales Responsible for customer’s queries 2014 - 03 – 2014 - 06 COTABATO REGIONAL AND MEDICAL CENTER Clerical Aide I • • • • Assigned in Procurement Depart Responsible for computer works Managed medicine records Follow up with medicine company bidder EDUCATION 2010 - 06 – 2014 – 04 MISAMIS UNIVERSITY Oroquieta City, Misamis Occidental Bachelor of Science in Information Technology SKILLS • • • Customer Service Communication Computer Skills • • • Analytical Skills Appfolio Sales