Christopher Lui Hernandez
Blk. 17, Lot 77, Phase 1 Jasmine St.,
Liora Homes, Pasong Camachile II,
Gen. Trias Cavite-
Work Experience:
➢ Position: Order Processor
Company: ATDeals
Duration: August 2018 – Present
Tasks Performed:
● Processing orders from Amazon/E-Com Solutions to Walmart, Overstock,
BedBathandBeyond and Home Depot.
➢ Position: Chat Support Representative
Company: CrowdChat
Duration: February 2018 – March 2019
Tasks Performed:
● Responding to customer’s inquiry from outsourced gym clients.
● Gathering leads by collecting client’s name, phone number and email
address interested to try the facility.
➢ Position: Email Support Representative
Company: Trafilea
Duration: December 2017 – February 2019
Tasks Performed:
● Responding to customer’s query regarding the status of their order and
processing replacement/refund for incorrect/damaged item thru shopify
plus and zendesk ticket platform.
➢ Position: General Virtual Assistant
Duration: November 2017 – January 2018
Tasks Performed:
● Dropshipping – Order Fulfillment
o Manually placing customer’s order to Ali Express from Oberlo
o Pushing items to Oberlo
● Blog Posting
o Posting 2 blogs per week to Pro Music Magazine using wordpress.
Anything that has to do with music
● Document Reviewer
o Reviewing of checklist for a real estate company. Involves
checking the completeness of the Property Sales Agreement,
Commission Disbursement Form and Earnest Money Receipt from
Escrow
o Cross-reference of duplicates from two separate excel files.
o Contact Harvesting
➢ Company Name: TaskUs
Account: Online Food Delivery (UK)
Position: Customer Service Representative
Duration: October 2016 - November 2017
Tasks Performed:
● Attending to customer’s query regarding the status of their order through
CS Inbound, Live Chat and email through Zendesk ticket platform.
➢ Company Name: Accenture, Inc.
Account: Healthcare
Position: Business Process Delivery Associate
Duration: January 2016 - September 2016
Tasks Performed:
● Encoding drugs that are covered for the insurance plan of individual
holder. Including the pieces allowed per dispensing.
Educational Background:
Bachelor of Science in Business Administration Major in Marketing and Advertising
Asia Pacific College
Humabon St. Magallanes, Makati-
