Christle Anne Genito

I’m a Customer Support and Healthcare Virtual Assistant with over seven years of experience supporting customers in healthcare, telecommunications, and technical services. I’ve spent my career working in fast-paced environments where clear communication, empathy, and accuracy make all the difference—and I genuinely enjoy helping people feel heard and supported.

My background includes healthcare advocacy, where I assisted members with benefits, medical claims, and plan coverage. I’m comfortable navigating healthcare systems, updating patient records, coordinating provider calendars, and handling sensitive information with care and professionalism.

Alongside healthcare support, I bring strong experience in technical and customer service roles. I’ve handled billing issues, account updates, troubleshooting, and general inquiries through phone, email, and chat. I’m used to managing high volumes while staying calm, patient, and focused on creating a positive experience—even during challenging conversations.

More recently, I worked remotely as an appointment setter, scheduling and confirming patient appointments, following up on renewals or reschedules, and coordinating provider availability. This role strengthened my time management, organization, and ability to work independently in a remote setup.

What sets me apart is my reliability, strong work ethic, and genuine care for the people I support. I’m easy to work with, quick to learn new tools and processes, and comfortable working with minimal supervision. I value clear communication, consistency, and long-term working relationships.

If you’re looking for a dependable virtual assistant who can handle customer support, healthcare-related tasks, and administrative work with professionalism and a human touch, I’d be happy to be part of your team.