Christine Mora Dela Peña

I am a dedicated and detail-oriented professional with experience in both Customer Service and Human Resources, particularly in recruitment. I have worked as a Customer Service Associate in a healthcare account, where I handled customer inquiries, provided accurate information, and ensured a positive customer experience through phone, email, and chat support. This role helped me develop strong communication skills, patience, and the ability to manage different types of customer concerns efficiently.

In addition, I have experience as an HR Recruitment Staff, where I assisted in sourcing and screening applicants, scheduling interviews, and coordinating with candidates throughout the hiring process. I gained hands-on experience in reviewing resumes, conducting initial assessments, and maintaining organized applicant records. This role strengthened my organizational skills, attention to detail, and ability to work in a fast-paced environment.

I am highly adaptable, a fast learner, and capable of working independently or as part of a team. I am comfortable using different tools and systems and am always willing to learn new platforms that can improve my efficiency and performance. I take pride in being reliable, organized, and committed to delivering quality work.

With my combined experience in customer service and recruitment, I am confident in my ability to handle administrative tasks, support clients, and contribute to business operations in a remote or freelance setting. I am currently seeking opportunities where I can apply my skills, continue learning, and grow professionally while providing excellent service and support to clients.