Christine Geraldez
Upper Riverside, Arpili, Balamban, Cebu- /--
Experienced:
Ascension Wealth Management LLC.
Virtual Assistant
March 2016 – December 2016
Duties and Responsibilities:
Part Time
➢ Bookkeeping (QuickBooks Platform)
➢ Research
➢ Graphics Design
Powertec Telecommunications
Powertec, Australia
May 2016- December 2016
Duties and Responsibilities:
Full Time
➢ Telemarketer
➢ Call Center Manager
Sykes Asia Inc.
F. Cabahug St. Mabolo, Cebu
February 2015 – March 2016
Accounts:
● AT&T Uverse ( Internet, Cable, TV )
● AT&T Postpaid
● Bell Aliant Canada
Qualfon Philippines Inc.
Skyrise 3, I.T Building
Apas, Lahug, Cebu
October 2013- December 2014
Account:
● Straight Talk Wireless
Duties and Responsibilities:
➢ Customer Service Representative
➢ Technical Support
➢ Customer Retention
➢ Supervisor’s Group
➢ Mentoring and Coaching Group
Seminars Attended:
Hotel Front Office Operations
Asian College of Technology
Cebu City, Philippines
September 26, 2011
Human Relations
Asian College of Technology
Cebu City, Philippines
September 28, 2011
Educational Background:
Duties and Responsibilities:
➢ Chat Support (Technical)
➢ Customer Service
➢ Quality and Analyst
➢ Billing Specialist
➢ Clients Solutions Executive
Asian College of Technology
Bachelor of Science in Hospitality Management
Corner Leon Kelat St. Cebu City
June 2011 - March 2012