Christine Ann B Le OP Ardez

I bring over 12 years of experience in BPO Call Center Operations, specializing in both Customer Service and Technical Support. I have a strong ability to handle high-volume phone support, resolve customer issues, troubleshoot, and effectively upsell services. My roles as a Customer Care Specialist and Helpdesk Representative have honed my skills in escalations, supervisor calls, and case coordination with corporate offices.

With 7 years of experience in real estate software support, I am highly familiar with the U.S. real estate rental market. I’ve provided specialized phone support for leasing inquiries, work order dispatch, and vendor coordination, making me adept at property management tasks.

Additionally, my time as a Property Compliance Officer and Junior Sales Documentation Officer in real estate development has given me a deep understanding of the home loan process, including processing loans for both purchases and refinancing, while guiding clients smoothly from pre-approval to closing.

I am proficient in Microsoft Office, experienced with CRM platforms, and comfortable with property management software. My strong communication skills, ability to manage diverse customer personalities, and multitasking capabilities make me a well-rounded candidate for this role. I’m confident that my background aligns perfectly with your job requirements, and I’m eager to contribute to your team.