Christina Marie M. Del Rosario

With over a decade of experience in the hospitality industry and a recent transition into remote healthcare support, I bring a unique blend of people-focused service, operational excellence, and technical adaptability. I began my career in the hotel industry as a front desk clerk, where I quickly developed a strong foundation in guest service, problem-solving, and multitasking. Over the years, I steadily advanced to Front Desk Manager, leading teams, overseeing daily operations, and ensuring high levels of guest satisfaction. My ability to communicate effectively, manage time efficiently, and maintain professionalism under pressure made me a trusted and reliable leader in my workplace.

My years in hospitality taught me not just how to manage a front desk—but how to manage people, expectations, and challenges with grace, empathy, and confidence. I became highly skilled in tools like Velhotel and Xenia, handled booking and inventory systems, resolved guest concerns, trained new employees, and worked closely with housekeeping and maintenance to keep everything running smoothly.

In recent years, I embraced the opportunity to work remotely as a Medical Virtual Associate. This role allowed me to expand my skill set into healthcare support, where I provided administrative assistance to clinics and medical professionals. I worked with electronic health record system, RXNT, managed patient communications, scheduled appointments, followed up on inquiries, and supported medical teams with accuracy, attention to detail, and complete confidentiality. I also used platforms like Slack, Google Workspace, Zoom, Stripe, Calendly and Google Sheets to communicate, collaborate, and organize in a fully remote environment.

Additionally, I have experience as an ESL tutor, teaching English to both children and adults in China and Japan. This has strengthened my cultural sensitivity, adaptability, and ability to explain complex ideas in a simple and engaging way.

I’m known for being organized, trustworthy, self-motivated, and always willing to go the extra mile. Whether working onsite or remotely, I thrive in roles where I can support others, solve problems, and contribute to a smooth and professional experience. My background in hospitality, education, and healthcare makes me a versatile, well-rounded team member who values service, integrity, and growth.