Christiene Marie Braulio

Christiene Marie Braulio

$5/hr
Virtual/Administrative Assistant
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Cebu, Cebu, Philippines
Experience:
3 years
CHRISTIENE MARIE A. BRAULIO - /--4B Tisa Drive, Tisa Hills, Cebu City CAREER OBJECTIVES To be able to obtain a position/job opportunity that offers: • An avenue for enhancement of current knowledge, skills, and attitude which would be applicable to the said position • Intellectual challenge with room for upward mobility and professional growth PERSONAL PARTICULARS Birthdate: Birthplace: Sex: Civil Status: Nationality: Religion: December 26, 1995 Cebu City Female Single Filipino Roman Catholic HIGHLIGHTS OF QUALIFICATIONS AND SKILLS: • • • • • • • • • • • • • • • • • • • • Has years of experience in any Word Processing related tasks Excellent time management skills Fully commits to deadlines or turnaround times Has the ability to multitask and give effective and efficient result at the same time Proficient in GSuite and MS Office Has over 5 years of experience in freelance transcription (70 wpm) Has excellent understanding of the English language and grammar Has excellent written and verbal communication in English Prioritizes tasks in order of importance Has integrity when it comes to working without supervision Has capacity and ability to work cooperatively with others Has initiative to improve self in times of error and reprimand Has resourcefulness and creativity as well as a well-balanced emotional condition Has an excellent skill in decision making, communicating and relating with others Has a pleasing personality and genuine concern for people Has competence in performing work Is productive under pressure Has good listening skills Has a keen eye for details Has the initiative to complete important tasks without the need to be asked EDUCATIONAL BACKGROUND Tertiary Education Bachelor of Science in Business Administration major in Marketing Management, Cum Laude University of San Carlos – Main Campus S.Y. 2013 – 2017 Secondary Education University of San Carlos – South Campus J. Alcantara St., Cebu City 6000 S.Y. 2009 – 2013 Primary Education Colegio del Sto. Nino Magallanes St., Cebu City 6000 S.Y. 2001 – 2009 WORK EXPERIENCE The Virtual Hub 14F, Ayala Center Cebu Tower, Cebu City Virtual Assistant April 2019 – Present Scope of Work: • Provides both ad hoc tasks and ongoing admin or clerical support • Handles research and data entry tasks according to client’s needs • Generates monthly reports based on customer engagements and KPIs • Schedules content into Facebook, Twitter, and Instagram from clients’ Social Media Content Calendar using Hootsuite, Sprout Social, and Iconosquare • Responds to customer inquiries or monitors email correspondence • Executes outreach and lead generation tasks for a specific campaign • Manages client contact lists using CRM called Pipedrive • Organizes and keep records of databases using Google Sheet/MS Excel containing contact details (i.e. email address, phone number, and home address) • Transcribes voicemail, video or audio, podcasts and meeting recordings • Prepares onboarding documents for new applicants in the company • Proofreads documents and other office materials • Does basic video and image editing using Canva and Filmora Upwork/Fiverr Online Freelance Transcriber May 2015 – Present Scope of Work: • Understands client specifications and noting any formatting or notation requests prior to completing the transcription • Completes transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies • Adhering to all confidential guidelines and respecting sensitive information • Fully commits to turnaround times specified by clients • Keeps abreast of transcription software updates and attending refresher workshops as required • Communicates with the client or supervisor when there are issues • Submits completed drafts to clients and correcting any errors as per their feedback • Keeps typing skills sharp by completing regular typing drills Magsaysay Center for Hospitality and Culinary Arts 128 F. Ramos St., Cebu City Administrative Assistant May 2017 – March 2019 Scope of Work: • Administers, organizes, and facilitates hospitality and culinary weekly training schedules • Coordinates with key resource speakers, experienced trainers, professional training groups, and consultants by phone, in person, or through correspondence • Carries out client satisfaction surveys and reviews • Ensures all the service offerings of the company are well-communicated to customers • Attends meetings with clients in order to build and/or maintain relationship with both prospect and existing customers • Escalates and resolves areas of concern as raised by clients • Liaises with internal departments to ensure client needs are fulfilled effectively • Conducts facility tours to customers while promoting the company • Administers short interviews to clients to gauge their English proficiencies and later on convince those who lack such skill to enroll in an English Enhancement program that the company offers • Attends to customer complaints and takes action • Inputs 201 files of clients to have a database Sales and Marketing Assistant (On the Job Training) June 2016 – September 2016 Scope of Work: • Entertains walk-in and telephone inquiries and enrollees • Tallies overall walk-ins and telephone inquiries periodically • Does a weekly follow up of months old database of inquiries • Engages to social media marketing by liking and sharing posts of the company’s page • Distributes company’s fliers or brochures to potential prospects • Hosts events such as career talks and school tours SEMINARS ATTENDED 3rd Student Marketing Convention (Sept. 19 – 20, 2013) J. Centre Convention Hall, A.S. Fortuna St., Mandaue City, Cebu, Philippines 4th Student Marketing Conference (Sept. 26, 2014) SM City Cebu Trade Hall, Cebu City, Philippines Business Administration Convention 2016 (Oct. 1, 2016) J. Centre Convention Hall, A.S. Fortuna St., Mandaue City, Cebu, Philippines HONORS AND AWARDS Cum Laude University of San Carlos – Downtown Campus April 11, 2017 Dean’s Lister University of San Carlos – Downtown Campus CHARACTER REFERENCES MS. IRA MARIE G. ORTEGA Branch Manager Magsaysay Center for Hospitality and Culinary Arts Contact No.:- MS. YVONNE ARANA Sales Officer Magsaysay Center for Hospitality and Culinary Arts Contact No.:- MS. SHEILA C. PONGAN Marketing Professional Toyota Mabolo Contact No.: -
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