Christiana Wodo
$5/hr
Administrative and Executive Support, Customer Support Executive
- Reply rate:
- 66.67%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Abuja, Abuja, Nigeria
- Experience:
- 3 years
Other
About
High-performing Customer Support Specialist and Administrative Assistant with over 2 years of hands-on experience helping businesses improve customer response, manage operations, and convert leads efficiently.
Handled over 3,500 calls, achieved a 60% conversion rate, booked over 300 appointments, and reduced no-shows by 20% through structured follow-ups and organized systems.
I focus on delivering fast, professional customer support while keeping schedules, communication, and workflows running efficiently.
Core Skills**:**
Customer Support | CRM Management | Scheduling & Calendar Optimization | Lead Generation | Client Communication | Conflict Resolution
Tools:
Zendesk, HubSpot, Intercom, Google Workspace, Calendly, Notion, Trello, Slack, Zoom
Skills
Languages
