Christiana Ofoh
LinkedIn: https://www.linkedin.com/in/christiana-ofoh/
PROFESSIONAL SUMMARY
CRM Automation Specialist with a passion for simplifying processes and helping businesses
grow. I build smart, time-saving systems that reduce manual work, streamline operations, and
enhance client experiences. With hands-on experience in tools like Zapier, Make, Airtable, and
Monday.com, I specialize in processes that deliver measurable results.
CORE SKILLS
● CRM Setup & Optimization (Airtable, Monday.com)
● Sales & Marketing Funnel Automation
● Lead Generation & Outreach Strategy
● Workflow Automation (Zapier, GHL)
● Prospecting Tools: Apollo, LinkedIn Sales Navigator
● Email Campaign Management (Outlook, Mailchimp, Mailerlite, GHL)
● Social Media Management (Manychat Flow)
● Graphic Design and Video Editing
● Wordpress Optimisation
● Google My Business Optimisation
● Project Management Tools: Asana, Trello
PROFESSIONAL EXPERIENCE
CRM Automation Specialist (Freelance) Remote | Jan 2025 – Present
● Built and optimized automated systems for over 5 businesses, saving 6–10 hours/week
per client.
● Integrated tools like Ignition, Airtable, and Zapier to streamline proposals and project
tracking.
● Created lead capture and email automation funnels for coaches and service businesses.
● Developed onboarding, follow-up, and retention workflows using Airtable and Make.
● Reduced lead leakage and increased visibility with structured pipelines and dashboards.
Lead Generation Specialist – FSP (Legal Recruitment)Remote | 2024 – Present
● Identified and organized leads using Apollo, LinkedIn Sales Navigator, and Indeed.
● Created structured systems for lead tracking and handoff to business development.
● Built outreach templates and semi-automated email sequences using Outlook.
Real Estate Virtual Assistant/Social Media Manager – Carletha Frazier (Realtor) Remote |
2023 – October 2025
● I support Carletha’s real estate business by keeping things organized behind the scenes
— from managing leads to following up with clients
● I use GoHighLevel to stay on top of messages, automate follow-ups, and make sure
every lead feels seen
● With Monday.com, I help track tasks, appointments, and listing updates so the team
stays on schedule
● I also assist with social media scheduling and light outreach to keep her brand active
and engaging
● I also curate real estate content redefining into videos and graphics
● My role is all about making sure the backend runs smoothly, so Carletha can focus on
serving her clients
Social Media Manager (Part-Time/Volunteer)
Tranquilnet Agency
Jan 2025 – Present
● Manage and schedule content across multiple social platforms to maintain brand
consistency
● Create visually appealing graphics and short-form content to support campaigns
● Monitor engagement, track performance metrics, and recommend strategy adjustments
● Support brand positioning through storytelling, design, and audience interaction
Virtual Office Assistant & Social Media Manager (Volunteer)
JOKS AGRO & MORE
Mar 2023 – Present
● Support a Heliculture Coach by managing the brand’s online presence and digital
communication
● Create and publish educational content related to snail farming, health benefits, and
environmental awareness
● Run targeted paid ads that improved visibility, community engagement, and sign-ups for
trainings
● Respond to inquiries, nurture the online community, and maintain a positive brand image
● Assist with the coordination of virtual events, webinars, and training sessions
● Help build a growing community of Heliculture enthusiasts through consistent digital
engagement
FEATURED PROJECTS
Proposal Automation (Ignition to Airtable)
Created a Zapier workflow to sync proposal stages, reducing manual updates by 80%.
Boxing for CEOs Webinar Funnel
Built a full funnel (lead capture to follow-up) using Airtable and Zapier for a coaching brand.
Airtable CRM for Coaching Programs
Designed an all-in-one CRM with automated onboarding, email notifications, and engagement
tracking.
CERTIFICATIONS
● Zapier Certified: Advanced Workflows & Webhooks
● Make Certified: Foundation Level
● Airtable Admin Certified
● Witty Automation Academy – CRMand No Code Tools Training
● GH Digital Ltd - Social Media Management Training
● Digital Witch - IT Skills Training
● Cybersafe Digigirls - Digital Market Training
● ALX - Virtual Assistant Training
● HOPM - Project Management Course
EDUCATION
Industrial Mathematics - Adekunle Ajasin University 2012
TOOLS & TECH STACK
Airtable, Make (Integromat), Zapier, Apollo, Clay, Outlook, Google Sheets, Monday.com, Asana,
Trello, Slack, Webhooks, Wordpress.
PERSONAL NOTE
I believe great automation doesn’t just save time — it empowers people to do their best work.
I’m here to build clear, reliable systems that help businesses scale with less stress and more
freedom.
Let’s connect. I am open to freelance roles, automation projects, or CRM-focused positions that
make work simpler and smarter.
