I am a CRM and automation specialist with hands-on experience building and managing systems for service-based businesses. I work with tools like GoHighLevel, Airtable and Zapier to set up lead intake, follow-ups, scheduling, payments, and onboarding workflows. My role often involves reviewing existing processes, fixing gaps in CRM setup, and creating reliable automations that reduce manual work and improve day-to-day operations. I have supported business owners and teams by turning their requirements into structured, easy-to-manage systems they can rely on.