Christian William T. Tumalad

With over 15 years of experience in the BPO industry, I have honed my expertise in managing diverse accounts across multiple sectors, including customer support, sales, technical support, billing, healthcare, e-commerce, and social media management. Known for my adaptability, strong work ethic, and positive team collaboration, I am eager to transition into a non-voice role where I can apply my comprehensive background in customer service, operations, and technical tools to drive success for your team. Proficient with a variety of industry-leading platforms and tools, I am equipped to enhance service delivery and contribute effectively to achieving business goals.