I have good creative abilities and work experience that makes me perfect person to function at this position. I have worked in the BPO industry for 5 years as a Customer Support Representative and Collections Specialist. My primary role is to respond incoming calls and assist customer’s queries and concerns. I am fully equipped with call center telephony skills and expertise with full command over written/verbal English. I believe that with this acquired skills I have. I would add value to your team and make significant contribution to your company.