Christian Rojas

I graduated with my college education in BS Nursing, and I uphold the importance of client-centered dynamics. In this dynamic, customers/clients are given full attention, making sure they are heard and are given relevant and working solutions to their issues.

I have 5 years' worth of experience in bridging information and solutions to clients and customers.

----I was a customer support rep in a prepaid card account, answering both emails and phone queries to the US, Australia, New Zealand, and UK customers.

----I then worked as a tech support/sales rep in a telecommunications account, where I troubleshot and coordinated issues regarding cable and internet connections.

----I've also experienced being a local emergency officer in a national health institution, monitoring, and coordinating operations for disasters and emergencies.

----I have attended credit repair training and made a temporary work agreement with a financial advisor team and I am versed with the process of building business credit.

----I worked with a client that recently started his company. I worked for an apprenticeship with the look and feel of his WordPress site, using Elementor, and keeping it mobile-responsive. I also made IG content and done photo manipulation tasks for his posts, captions, pictures, and ebooks.

----I joined a part-time company that handled and assisted new clients in the use of their purchased service.

----I recently had a job as an account manager for a fitness app, where I onboard fitness instructors and fitness facilities and doing account management upon enrollment.

I usually focused on finishing work under minimal supervision. However, I am in my element when I provide a good customer experience. I am happy if we are able to resolve an issue in a timely, empathic, and solution-centered manner. I am also a team player; I am active in helping my peers for the benefit of our team goals. I was described to have a good work ethic and have been deemed trustworthy by peers and clients.