Christian Fronda

Motivated and experienced professional with a successful track record in customer support and criminal research. Over the past one year and six months, I excelled as a customer support representative at SiriusXM, where my dedication and performance led to a promotion as a Senior Quality Evaluator, utilizing Genesys and Zendesk to ensure top-notch service delivery. Additionally, for the past year, I have been actively involved as a Criminal Research Associate, demonstrating strong analytical skills and attention to detail in conducting thorough investigations. A proactive problem-solver with excellent communication skills, I am eager to leverage my expertise to contribute effectively to a dynamic and progressive organization.