Christian Dior Meneses

I am Christian Dior Meneses, a dedicated and detail-oriented professional with over 5 years of experience in customer service, travel coordination, administrative support, and issue resolution. I have held diverse roles including Travel Consultant, Executive Services Specialist, Escalations Desk Agent, and Travel Specialist—each requiring high attention to detail, critical thinking, and strong communication skills.

My career began in the travel industry, where I gained deep experience in booking and reservations, flight coordination, holiday packages, and cruise travel. At Teletech–Priceline.com and Cloudstaff–Arrivia, I facilitated complex bookings, managed flight schedule changes, processed cancellations, coordinated refunds, and tailored travel experiences based on client needs. I was also entrusted with supervisor-level escalations, where I resolved customer concerns swiftly and effectively while maintaining professionalism under pressure.

Beyond travel, I have strong administrative and organizational skills that are applicable to any virtual assistant or support role. I am proficient in managing customer relationships, handling logistics, and coordinating tasks across teams. My background also includes working with Global Distribution Systems such as Amadeus, Sabre, and Worldspan, as well as cruise booking platforms like Polar Online, Cruising Power, and GoCCL.

I am skilled in Microsoft 365 applications (Outlook, Word, Excel, SharePoint, PowerPoint) and have experience with platforms like ATG Connect and Fareologix. My technical proficiency, combined with a Bachelor’s degree in Tourism Management from Holy Angel University, allows me to deliver high-quality support in both customer-facing and backend roles.

As a bilingual English-Filipino speaker with a strong foundation in planning, communication, and analysis, I excel in remote work environments and can adapt quickly to new tools and systems. I am known for my reliability, critical thinking, and consistent delivery of excellent service.

Currently based in Angeles City, Pampanga, Philippines, I am seeking long-term remote opportunities where I can contribute my skills to a fast-paced, professional team. Whether you need help managing schedules, resolving client issues, handling data entry, or coordinating travel, I am confident in my ability to support your operations efficiently and with integrity.

Let’s connect—I’m excited to help your business grow.