Christian Arinze Obumselu

Obumselu Christian Arinze -v - v Anambra, Nigeria WORK EXPERIENCE Frankfit Front Desk Customer Service § § § § § § Ensured that rapid and exceptional customer service was rendered Provided customers with product knowledge and store sales Answered telephone calls and with excellent phone etiquette Greeted customers in a polite manner and made know that my assistance was readily available Dealt with customer complaint, Returns, Exchanges and request over phone and in person I also developed a strategy of sending messages to customers with images of new available stocks so that they could buy items from the comfort of their homes, and have it delivered, as the store was solely a walk-in store, this strategy was a success and led to the employment of a delivery driver as well as increased sales. Lumever Nigeria Office assistant § § § § § § § February 2017 – June 2019 Calabar CRS, Nigeria August 2019 – March 2022 Awka Anambra, Nigeria Managed and gathered client’s information. Scanned, Organized, and uploaded it to the database while maintaining confidentiality Maintained professional and productive relationships with the clients Developed online and offline client strategies Made engagement and re-engagement campaigns an ongoing priority Managed and distributed all incoming correspondence and departmental email Ensured that the office is stocked with all necessary materials and maintained a monthly inventory report Trained and mentored over 30 customers on how to access and fully utilize our educational materials EDUCATION University of Calabar Diploma in Law Graduated Top 20 in a Class of over 200 with a CGPA of 3.7 Active member of the faculty moot court Team Member of Igbo Students association, University of Calabar chapter September, 2018 Calabar, Crossriver State Nnamdi Azikwe University History and International Studies Takes freshers on Free physical Tutorials on how to answer history questions Current GPA of 3.52 2023 Awka, Anambra State Responsive Web Design Certificate Freecodecamp 2022 Online SKILLS Time management |Data entry| Ability to multitask| Fast learner |Able to work well under pressure| Zendesk Slack |Microsoft suite| HTML/CSS